Frequently Asked Questions

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S/NQuestionsAnswers
1.AS A PHARM STORE, HOW DO I REGISTER DIFFERENT BRANCHES?Simply register with different emails for all the branches and please include the branch name in the store name
2.AS A STORE, HOW DO I ADD, EDIT OR DELETE PRODUCT?Go to "My Profile", click on "Products". On the Products page click on the "Add" button to add product. to edit, click on the particular product. To delete, simply swipe right
3.AS A STORE, WHAT TYPE OF DRUGS CAN I UPLOAD ON PHARMHUB?Only prescription drugs are allowed on this app. Regular drugs like paracetamol, panadol etc are strictly prohibited and stores that failed to comply will be penalized.
4.CAN I PLACE ORDER WITH THE APP?For now, NO
5.CAN/HOW DO I REOPEN MY ACCOUNT AFTER CLOSING IT?thinking about that too
6.HOW DOES THE PRODUCT SEARCH WORK?Search is performed on the Drugs database as a whole (this might take some time as the whole database will be searched). However, the search operation can be optimized to certain stores within a locality by selecting "Optimize Search" under "Settings".
7.I KEEP GETTING "MAIL ALREADY EXISTS" ERROR WHEN REGISTERINGEither email is already used by another user or there was a successful registration but the server failed to report success. Please try to login with your email and password
8.WHAT ARE THE UNIQUE FEATURES AVAILABLE ON THIS APP?Product search in your area, locating the nearest pharmacy store, getting health tips etc
9.WHICH CATEGORY DO I CHOOSE WHEN REGISTERING?To simply search drugs, register as a client but to create stock, register as a store
10.WHY DO I NEED TO REGISTER?You need to register in order to rate stores, report poor services.